Thursday, October 5, 2017

Relieving the Privacy Pressure on Healthcare Clinics

Brightsquid helps navigate the complexities of privacy compliance in healthcare
Brightsquid helps Privacy Officers navigate the complexities
of privacy compliance.
In healthcare clinics across Alberta staff (usually clinic managers) are tasked with the role of Privacy Officer in addition to their standard duties. In that scenario, through no fault of anyone, privacy compliance falls to the bottom of to-do lists as people strive to complete the most urgent jobs. As important as it is, privacy compliance is not a term that gets most people excited to go to work in the morning. Unless you’re a dedicated employee of the OIPC, or a member of the Brightsquid Privacy Team.

Tuesday, August 15, 2017

Brightsquid Welcomed into MaRS Health Venture Services program

Continuing expansion across Canada, Brightsquid Secure Communications Corp. was today welcomed into the MaRS Health Venture Services program.

The world’s largest urban innovation hub, MaRS Discovery District, was founded in Toronto in 2000 dedicated to “improving health outcomes by building high-impact, high-growth ventures and innovative health ecosystems… working to improve society for future generations.”

Monday, June 19, 2017

Healthcare communication is dangerously obsolete - Here's a fix

Healthcare technology is progressing rapidly, with newer faster ways to diagnose and treat illness advancing all the time. Yet, a very high percentage of care is coordinated using 50 year old fax communications, mail (yes, with a stamp), and the telephone. Fax, mail, and phone are inefficient, unreliable, and outdated standards for communicating lifesaving information. They create a bottleneck that slows the pace of healthcare to a dangerous crawl. Dr. Michael Giuffre has implemented a solution - and he believes it is exactly what the healthcare system needs to survive.

Monday, May 8, 2017

Clinic Case Study: More efficient healthcare with Brightsquid Secure Health Exchange

Almost a year after a clinic wide implementation of Brightsquid’s Medical-Grade Messaging service for confidential communications, one clinic has recorded significant process improvements and major efficiencies in the delivery of care.

Clinic Executive Director, Shauna Wilkinson, explained that implementing Brightsquid Secure Health Exchange streamlined interactions with patients, labs and other clinics, as well as improved patient compliance while strengthening the clinic’s patient centered approach.

Tuesday, April 25, 2017

The consequences of mishandling patient information

Education is key to ensuring staff handle patient information properly. 
Do unto others as you would have them do unto you. The golden rule is the best policy when it comes to patient privacy. Think about how you’d like your information handled, and treat your patients’ information with the same respect and care. That perspective is a good place to start when creating your clinic’s privacy policy and procedures. And if you train your staff to respect patient information as they would their own, you’ll likely never have to worry about the consequences of mishandling protected patient records.

Thursday, April 20, 2017

Privacy Impact Assessment Preparation: Why work with a professional

Frustrations with PIAs
It's hard to know where to start when looking at completing your PIA.

Cate Campkin, Operations Manager at Dentrix DentalCare in Calgary, has been through the PIA process before - and it taught her a lot. The medical practice she was managing changed electronic records management systems and needed to file a new PIA. Working with a then government funded privacy professional, Cate learned first hand the lengths required to properly complete a PIA that fully protects her clinic. That experience convinced her that
a PIA is a critical document that requires the dedicated expertise of a professional.

Friday, March 24, 2017

Announcement: Brightsquid unites your entire healthcare team

Brightsquid logo

Every day in Alberta, patients get sicker because outdated or missing communication channels delay effective treatment. Recognizing the need for more efficient and secure communication across healthcare, Calgary-based Brightsquid Dental Ltd has expanded focus beyond dental to enable the quick exchange of critical information between all members of a patient’s healthcare team. This expanded focus is reflected in a name change to Brightsquid Secure Communications Corp., and a new brand identity that projects the company mission of empowering important conversations now dangerously absent in patient care.

Thursday, March 23, 2017

How to Avoid a Ransomware Attack

avoid ransomware attacks in healthcare
Ransomware attacks happen when malware infiltrates your computer systems and locks your access to files by encrypting them. Once your files are encrypted, the attacker responsible for sending the ransomware out into the world demands a ransom be paid before releasing your data. In healthcare, a ransomware attack constitutes a privacy breach. Several clinics in Calgary have already fallen victim to ransomware. Even though some paid the ransom,  their files were destroyed by the encryption process the attackers used. The good news is, you can prevent ransomware attacks.

Tuesday, March 14, 2017

Brightsquid Secure-Mail for Dentrix is certified Dentrix Connected

Secure-Mail for Dentrix
Today Brightsquid announced that Secure-Mail for Dentrix, Brightsquid’s Dentrix® integrated communication service, has been certified as a Dentrix Connected service which is compatible with the latest version of the popular practice management software.

Tuesday, February 21, 2017

Privacy Impact Assessment - Expert advice on getting your PIA right

20% off Secure-Mail+PIA for AB Dentists during March 2017
When you want to know everything there is to know about Privacy Impact Assessments (PIA), Alberta privacy expert, Ingrid Ruys, is the person to ask. Ms. Ruys has over 30 years of experience helping organizations with regulatory compliance and has served as the Chief Privacy Officer for the Physician Office System Program (POSP) for the last 12 years. She is the founder and owner of RJK General Services Ltd, a privacy, security, and regulatory compliance consultancy. With over 1000 successful PIA’s under her belt, no one is more qualified to advise clinics on PIAs.

Tuesday, February 7, 2017

How Dental Clinics Maximize the Value of Going Digital Using Brightsquid

Palumbo Family Dentistry Business Manager, Tyler Kerr, has single-handedly boosted front office productivity and maximized scanner value with one simple software subscription. When Mr. Kerr was hired to introduce greater efficiency, it quickly became clear that new digital scanners necessitated new digital processes. “I’m not going to pay for a digital system but still print radiographs and mail them, that’s going backwards,” explains Mr. Kerr regarding how he is using Brightsquid Secure-mail to maximize clinic’s return on their new x-ray equipment.

Wednesday, January 25, 2017

May Dental Arts Counts on Brightsquid to Enable Digital Dentistry Collaboration

Over 11 years working with dental technology, Michael Lasky, Dental Technician at May Dental Arts in Fenton MO, has witnessed the transition to digital dentistry up close; starting with removables and eventually transitioning to creating surgical guides. As Mr. Lasky and May Dental Arts expanded their expertise into the developing digital world of intraoral scanners and the 400-600 images that would accompany a CBCT scan, they recognized the need for a more convenient way to securely share patient files. 

Friday, January 13, 2017

Brightsquid Earns 5 Stars Across All Reviews

It’s important to know where you stand with your customers. To understand how well Brightsquid serving our users, we asked users for open and honest public-facing ratings and reviews on our Facebook page. So far, every rating is 5 Star, and the reviews provide an important insight into the benefit Brightsquid delivers to clinics across North America.