Monday, June 19, 2017

Healthcare communication is dangerously obsolete - Here's a fix

Healthcare technology is progressing rapidly, with newer faster ways to diagnose and treat illness advancing all the time. Yet, a very high percentage of care is coordinated using 50 year old fax communications, mail (yes, with a stamp), and the telephone. Fax, mail, and phone are inefficient, unreliable, and outdated standards for communicating lifesaving information. They create a bottleneck that slows the pace of healthcare to a dangerous crawl. Dr. Michael Giuffre has implemented a solution - and he believes it is exactly what the healthcare system needs to survive.

Monday, May 8, 2017

Clinic Case Study: More efficient healthcare with Brightsquid Secure Health Exchange

8 months into a practical trial of Brightsquid’s Medical-Grade Messaging service for confidential communications between a large family practice and patients, Secure Health Exchange, one clinic has recorded significant process improvements and major efficiencies in the delivery of care.


Clinic Executive Director, Shauna Wilkinson, explained that implementing Secure Health Exchange streamlined interactions with patients, labs and other clinics, as well as improved patient compliance while strengthening the clinic’s patient centered approach.

Tuesday, April 25, 2017

The consequences of mishandling patient information

Education is key to ensuring staff handle patient information properly. 
Do unto others as you would have them do unto you. The golden rule is the best policy when it comes to patient privacy. Think about how you’d like your information handled, and treat your patients’ information with the same respect and care. That perspective is a good place to start when creating your clinic’s privacy policy and procedures. And if you train your staff to respect patient information as they would their own, you’ll likely never have to worry about the consequences of mishandling protected patient records.

Thursday, April 20, 2017

Privacy Impact Assessment Preparation: Why work with a professional

Frustrations with PIAs
It's hard to know where to start when looking at completing your PIA.

Cate Campkin, Operations Manager at Dentrix DentalCare in Calgary, has been through the PIA process before - and it taught her a lot. The medical practice she was managing changed electronic records management systems and needed to file a new PIA. Working with a then government funded privacy professional, Cate learned first hand the lengths required to properly complete a PIA that fully protects her clinic. That experience convinced her that
a PIA is a critical document that requires the dedicated expertise of a professional.

Friday, March 24, 2017

Announcement: Brightsquid unites your entire healthcare team


Brightsquid logo

Every day in Alberta, patients get sicker because outdated or missing communication channels delay effective treatment. Recognizing the need for more efficient and secure communication across healthcare, Calgary-based Brightsquid Dental Ltd has expanded focus beyond dental to enable the quick exchange of critical information between all members of a patient’s healthcare team. This expanded focus is reflected in a name change to Brightsquid Secure Communications Corp., and a new brand identity that projects the company mission of empowering important conversations now dangerously absent in patient care.

Thursday, March 23, 2017

How to Avoid a Ransomware Attack

avoid ransomware attacks in healthcare
Ransomware attacks happen when malware infiltrates your computer systems and locks your access to files by encrypting them. Once your files are encrypted, the attacker responsible for sending the ransomware out into the world demands a ransom be paid before releasing your data. In healthcare, a ransomware attack constitutes a privacy breach. Several clinics in Calgary have already fallen victim to ransomware. Even though some paid the ransom,  their files were destroyed by the encryption process the attackers used. The good news is, you can prevent ransomware attacks.

Tuesday, March 14, 2017

Brightsquid Secure-Mail for Dentrix is certified Dentrix Connected

Secure-Mail for Dentrix
Today Brightsquid announced that Secure-Mail for Dentrix, Brightsquid’s Dentrix® integrated communication service, has been certified as a Dentrix Connected service which is compatible with the latest version of the popular practice management software.