No one knows the issues facing primary care better than clinic managers. Day in and day out, clinic managers find ways to get patients the care they need in a system that isn’t set up for efficiency. If you want to help improve the effectiveness of the system, the knowledge and experience of the people navigating the front lines is invaluable. That’s why we’re excited to be attending the annual conference of the Alberta Association of Clinic Managers in September.
Tuesday, August 23, 2016
Wednesday, August 17, 2016
The Canadian healthcare system is overburdened. One of the main contributors to excess demand is a structure built around referrals. Patient hand off in the form of referrals is an open chasm through which thousands of patients fall each year. Even when hand offs are successful, patients can wait as long as 2 years for a specialist appointment only to discover there is a specialist-condition mismatch and they need to get in another line. These inefficiencies are not the fault of any member of the system, but of the system itself, and they are completely avoidable with the use of secure messaging.
Wednesday, August 10, 2016
In the Canadian healthcare industry, communication technology has lagged behind due to the belief that security and reliability aren’t achievable through modern efforts. As the inefficiencies of working with out-dated forms of communication pile up, the need for a secure and efficient alternative has risen to the forefront.
Wednesday, June 22, 2016
Friday, June 17, 2016
On May 14th, the third generation of Brightsquid’s platform was released. This anticipated release meant a more user friendly approach to the solid secure mail product that is making recent news.
What does this mean for medical practices?
Wednesday, June 1, 2016
We are often asked how Brightsquid Medical-grade Messaging stands above patient portals and EMRs. The big reason people ask is because Brightsquid is in a new, unfamiliar category of software called “Clinical Care Coordination”. Whereas portals and EMRs were built to manage resources and information inside clinic walls, Clinical Care Coordination software enables EMR and portal agnostic communication between all clinics and practitioners, and includes patients.
Monday, May 30, 2016
Communication is a fundamental component of our relationship with our patients. When communications lag, patient care can also lag. Communication beyond practice walls has not kept up with advancements in modern communications. Currently, many feel that outreach communications cannot be used due to inadequate privacy and security (as per this report of a BC ER doc not notifying a patient of possible cancer for 11 months!). That argument no longer holds, as a fully modern, secure, and private messaging platform is available today, and it is time to embrace secure email as an integral part of clinical practice.