Tuesday, December 6, 2016

Patients prefer Secure Health Exchange when communicating with clinics

A recent survey of 104 patients using Brightsquid Secure Health Exchange with their doctor’s office asked to rate, compare, and describe the experience. The results are an important indicator that secure-mail services like Secure Health Exchange are long overdue as clinical practice in the eyes of patients.

Monday, December 5, 2016

Privacy Compliance With Brightsquid: A Responsibility Issue Made Easy

Caroyn Borel is the Financial Insurance Coordinator at Nice Smile Family Dental, a thriving General Dentistry practice in Greenville North Carolina. When it comes to privacy compliance, she says, “I have never been in an office that is more thorough than this one. We do absolutely everything by the book.” When it came time to select a secure-mail provider for the secure transfer of digital x-rays to consulting specialists, Caroyn explains,

Tuesday, November 8, 2016

Secure your reputation with Secure-Mail

Your success hinges on your reputation. Patients remain loyal, or refer your clinic, because of how they feel about the care you provide. They want to feel they’re receiving the most appropriate care, and they want to feel that you have their best interests at heart. The way you communicate with patients can significantly influence their feelings in both categories. 

Monday, November 7, 2016

Press Release - Brightsquid’s Medical-grade Messaging accelerates healthcare for Canadians

When doctors and patients can securely share health information, outcomes improve; yet many efforts to enhance communication in healthcare exclude patients. Brightsquid’s new Medical-grade Messaging service, Secure Health Exchange, uniquely enables secure doctor-to-patient as well as physician-to-physician communications by emulating familiar email programs.

Wednesday, November 2, 2016

Practice like it’s 2016 with Secure-Mail and e-Consultation

Clinical communication and care coordination is stuck in the 80s. But the future can be yours in bite sized chunks.

This month, Dr. Michael Giuffre, Former AMA president and current member of CMA Board of Directors, published an insightful article on how medical clinics can progress by taking small, comfortable, steps forward - rather than waiting in the past for a silver bullet to catch up your clinic in one fell swoop.

Thursday, October 27, 2016

The Clinical Power of Doctor to Patient Collaboration - By Dr. Norman Yee

Communication with patients is foundational to our clinical relationship and encompasses many interactive aspects of our services, ranging from face-to-face Osler-inspired encounters to telephone calls to conferencing with family or care teams to emails. The spectrum of care and interactions is sufficiently broad to benefit from multimodal communications.

Friday, September 30, 2016

How Medical-Grade Messaging Out-delivers Video & Phone Medicine

The disconnect between medical service delivery and modern communications technology is a hindrance to healthcare. Efforts to align the provision of care with available technology have been made difficult by regulations that haven’t kept pace.